Every 365i WordPress hosting plan comes with daily backups: a snapshot of your whole site, kept for 30 days. When something breaks, you roll back to the last good day in a click. Files, databases and, on Pro plans, mailboxes. No backup plugin, no faff.
Nearly every host promises "daily backups included". That phrase tells you almost nothing about whether you could actually get your site back on a bad day. What matters is how far back your restore points reach, whether they cover your database and email as well as your files, and whether the restore actually works when you need it. Timeline Backups are built around that: 30 separate daily restore points, files and databases together, restorable in one click, and a real person to help if you would rather not do it yourself.
A WordPress site is not a single object. A backup that misses any of these three leaves you with half a recovery.
Your theme, plugins, and every upload in wp-content. The look and structure of the site.
Every post, page, product, setting and comment. Lose this and the words are gone, even if the files survive.
The part most "website backups" skip. Your email lives on the account but it is a separate system. Covered on Pro.
Backups run automatically every day, but you are not tied to the daily snapshot. From the same screen you can take a manual snapshot of your files or databases at any time, in one click. It is the smart move right before a risky plugin update, a theme change, or any big edit: make your own restore point first, then change with confidence.
A plugin update on Tuesday quietly corrupts something. Nobody notices until Friday. If your host keeps a single copy that overwrites each night, every backup already contains the fault by the time you look. Timeline Backups keep a separate snapshot for each of the last 30 days, 60 for databases on Business and Agency, so you can reach back to the last good day. You pick the restore point from a calendar, and any snapshot carrying malware signatures is flagged so you never roll back into a known infection.
The distance between rung two and rung three is the difference between a bad afternoon and a lost fortnight.
Installed, reassuring in the plugin list, and it has never actually run. More common than anyone admits.
You always have last night, and nothing else. Fine, until the problem started three days ago.
Step back past a slow-burning problem to the last good day before it. Retention becomes your margin for error.
The safety net most non-technical owners actually need. If a restore feels daunting, we do it with you, 7 days a week.
Restoring is a job of a few clicks, not a project. Pick a restore point from the calendar, choose what to bring back, a single file, just the database, or the whole site, and confirm. There is nothing to install and nothing to set up first. Every restore is logged with a date and a status, so you always know exactly what was put back and when. And if a restore ever feels daunting, you don't have to touch it yourself: our team will do it with you, 7 days a week.
Standard Timeline Backup is included from Premium. Business and Agency step up to Pro, which adds mailbox backups and 60-day database history.
Earlier this year a customer forwarded me one of those alarming automated emails WordPress sends when a site hits a fatal error. His Elementor admin screen had fallen over. He was running an old version of WordPress on end-of-life PHP with a stack of outdated plugins, and something in that mix finally snapped. He offered to pay for my time if it turned out not to be a hosting fault.
It took about 35 minutes to find the culprit and put it right, and I did not charge him. But one detail earlier in the thread stuck with me. He had taken a backup, using a popular plugin, in a panic after the site broke. After. The copy he had just made was a photograph of a broken site. If we had leaned on it, we would have handed him straight back the problem he was trying to escape.
That is the gap "daily backups included" hides. A backup is a photograph of your site at a moment in time. If the only photograph you have was taken after the damage, it is a photograph of the damage. Timeline Backups exist so there is always an earlier, healthy day to reach for, and once I had his site working again I switched his on so the next scare simply cannot land the same way.
We wrote the full story up as a guide: your WordPress backup isn't a backup until you've restored it.
By Mark McNeece, Founder of 365i. Last reviewed 12 July 2026.
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The best hosting provider I've ever had the pleasure of dealing with (and I've tried a few over the years!). Superb personal service, no foreign call centres and you get to deal with people who really know what they're talking about. Performance is top notch too - experienced an immediate increase in website responsiveness after transferring to them. Can't recommend highly enough.
Many thanks David! :-)
Mark provided superb service - rapid response, careful consideration of my requirements and great website design. Everything was wrapped up really quickly and with superb quality. Highly recommended.
Great service, very friendly and knowledgeable. Mark has the patience to explain to those of us who don't speak tech! Would recommend.
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Service beyond fantastic. It's hard to put into words how thorough and in-depth the level of service was, and it ftruly felt as though Mark had a real passion for my business, and was himself thrilled to achieve high speeds! I cannot reccomend enough! Amazing!
Mark has been extremely helpful with some website and system issues we recently faced, offering easy solutions to all of the problems without any fuss at all. We cannot thank you enough for all of your help!
I don't know what to say???! Absolutely BLOODY Marvellous!! Mark on ticket chat, live chat, customer service top notch so easy to get in contact and so super helpful! THanks guys!
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We have been using Bsolveit for the last couple of years for our website and highly recommend them. There is never any issues when the site needs updating or changing and always available for advise. We asked for some changes and they were actioned immediately which was fantastic.
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A dynamic team giving a professional and personal service. Thank you for the amazing results that your resources have produced.
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Yes. Every 365i hosting plan includes daily Timeline Backups of your website files and databases, with 30 days of separate restore points and one-click restore. There is no backup plugin to install and nothing to configure, it runs automatically at the platform level. Business and Agency plans step up to Timeline Backup Pro, which also backs up your email mailboxes and keeps 60 days of database history.
Standard Timeline Backup covers your website files and databases with daily snapshots, 30-day retention, and one-click file and database restore. It is included on Premium plans. Timeline Backup Pro, standard on our Business and Agency plans, adds everything in the standard tier plus daily mailbox backups, database retention extended to 60 days, and the ability to restore a single mailbox to a temporary address before syncing it back.
Thirty. Timeline Backups keep a separate daily snapshot for each of the last 30 days, so you can roll back to any of them rather than being stuck with a single copy that is overwritten each night. That matters because problems often go unnoticed for several days, and you want to reach back to before the fault appeared. On Business and Agency plans, database history extends to 60 days.
Yes. As well as the automatic daily snapshots, you can take a manual snapshot of your files or databases at any time, in one click. It is a good habit right before a risky plugin update, a theme change, or any big edit: create your own restore point first, then if anything goes wrong you can roll straight back to the moment before you started.
Both. A WordPress site needs its files (theme, plugins, uploads) and its database (posts, pages, products, settings) to fully restore, and Timeline Backups snapshot both daily. You can restore them independently too, so you can roll back just the database after a bad import without touching your files, or the other way round.
Yes. Any staging copy you create with 1-click Staging is backed up on the same daily schedule as your live site, so your test environment has the same 30-day safety net. Restoring your live site stays simple: pick a restore point, choose a single file, the database, or the whole site, and confirm. Every restore is logged with a date and status, and any snapshot known to contain malware signatures is flagged so you never roll back into a known infection. If it ever feels daunting, our team will do the restore with you, 7 days a week.
Not for day-to-day protection. Because Timeline Backups run below WordPress at the infrastructure layer, they keep working even if a bad update stops the site loading, which is exactly when a plugin running inside WordPress might fail. A backup plugin is still useful for one thing: keeping an independent off-site copy in your own cloud storage, which covers the off-site part of the 3-2-1 backup rule.
You do not have to do it alone. One-click restore is simple by design, but if it feels daunting we will do it with you through our free 1-to-1 WordPress assistance, 7 days a week. A recovery that would worry you is a routine job for us.
Usually not. A backup taken after the damage is a copy of the broken site, so restoring it just brings the problem straight back. This is exactly why 30 days of daily restore points matter: you can step back to the last good version from before the fault appeared, rather than relying on a panicked, post-break copy.
Every 365i WordPress plan includes daily Timeline Backups, 30 days of restore points, one-click restore, and 1-to-1 help if you need it. Business and Agency add mailbox backups and 60-day database history.
