Timeline Backups

WordPress Backups
& 1-Click Restore

Every 365i package is backed up daily from the day it goes live: a snapshot of your whole site, kept for 30 days. Files, databases and, on Pro plans, mailboxes. From the Premium plan up you hold the controls yourself and roll back to the last good day in a click; on Personal we do the restore for you. No backup plugin, no faff.

Get WordPress Hosting How restore works
30 daily restore points
Files, databases & email
One-click restore
30 Days Restore Points
Daily Auto Snapshots
1-Click Restore
Free On Every Plan

WordPress backups built to restore

Nearly every host promises "daily backups included". That phrase tells you almost nothing about whether you could actually get your site back on a bad day.  What matters is how far back your restore points reach, whether they cover your database and email as well as your files, and whether the restore actually works when you need it.  Timeline Backups are built around that: 30 separate daily restore points, files and databases together, restorable in one click, and a real person to help if you would rather not do it yourself.

Three things, not one

What a WordPress Backup Includes: Files, Database & Email

A WordPress site is not a single object. A backup that misses any of these three leaves you with half a recovery.

Webspace files

Your theme, plugins, and every upload in wp-content. The look and structure of the site.

daily · 30-day history

Databases

Every post, page, product, setting and comment. Lose this and the words are gone, even if the files survive.

daily · 30-day history
The Timeline Backups screen in the My365i control panel, showing Webspace, Databases and Mailboxes sections, each with a last-snapshot time and Take Snapshot, View Snapshots and View Previous Jobs actions
The Timeline Backups screen in My365i. Files, databases and mailboxes, each with its own snapshot history and a one-click Take Snapshot. Example account shown.

Backups run automatically every day on every package, but from Premium up you are not tied to the daily snapshot. From the same screen you can take a manual snapshot of your files or databases at any time, in one click. It is the smart move right before a risky plugin update, a theme change, or any big edit: make your own restore point first, then change with confidence.

Retention beats frequency

Backup Retention: 30 Daily Restore Points, Not One

A plugin update on Tuesday quietly corrupts something. Nobody notices until Friday. If your host keeps a single copy that overwrites each night, every backup already contains the fault by the time you look. Timeline Backups keep a separate snapshot for each of the last 30 days, 60 for databases on Business and Agency, so you can reach back to the last good day. You pick the restore point from a calendar, and any snapshot carrying malware signatures is flagged so you never roll back into a known infection.

The Restore Webspace Snapshot screen: a calendar where each day with a backup is selectable, a snapshot time and target package, and a note flagging any backup known to contain malware signatures
Choosing a restore point: a calendar of daily snapshots, restore to a specific path, and a malware-signature flag on any risky backup. Example account shown.
Where does your host sit?

What "Daily Backups Included" Really Means

The distance between rung two and rung three is the difference between a bad afternoon and a lost fortnight.

01

A backup plugin, never configured

Installed, reassuring in the plugin list, and it has never actually run. More common than anyone admits.

no real cover
02

One daily copy, overwritten

You always have last night, and nothing else. Fine, until the problem started three days ago.

most hosts
03

30 separate restore points

Step back past a slow-burning problem to the last good day before it. Retention becomes your margin for error.

Timeline Backups
04

Restore points, plus a human who will do it

The safety net most non-technical owners actually need. If a restore feels daunting, we do it with you, 7 days a week.

You are here on 365i
Restore without the stress

Restoring a WordPress Backup: One Click, Nothing to Configure

Restoring is a job of a few clicks, not a project. Pick a restore point from the calendar, choose what to bring back, a single file, just the database, or the whole site, and confirm. There is nothing to install and nothing to set up first. Every restore is logged with a date and a status, so you always know exactly what was put back and when. And if a restore ever feels daunting, you don't have to touch it yourself: our team will do it with you, 7 days a week.

A Recent Activity log listing webspace and database snapshot and restore jobs, each with a date and a status of Completed, and one snapshot marked Failed
Every snapshot and restore is logged with a date and a status, so you always know what was put back and when. Example account shown.
Standard vs Pro

WordPress Backup Plans: Timeline Backup vs Pro

Every package is backed up daily whatever the plan. What Premium adds is the controls: restore whenever you want, and take a snapshot on demand. Business and Agency step up to Pro, which brings mailbox backups and 60-day database history.

Feature
Timeline BackupPremium, from £8.99/mo
Timeline Backup ProBusiness, from £14.99/mo
Daily website file snapshots
Yes
Yes
Daily database snapshots
Yes
Yes
One-click file & database restore
Yes
Yes
Staging sites backed up
Yes
Yes
File & database retention
30 days
30 days files · 60 days DB
Mailbox backups
No
Yes
Single-mailbox restore
No
Yes

On the Personal plan you are still backed up. Your files and databases are snapshotted daily and kept for 30 days exactly as they are on every other plan. What you do not get is the panel. If you ever need a restore, ask us and we will do it for you, 7 days a week. You can also add Timeline Backups to a Personal plan if you would rather hold the controls yourself.

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Notes from Mark on WordPress Backups

The customer who backed up after the site broke

Earlier this year a customer forwarded me one of those alarming automated emails WordPress sends when a site hits a fatal error. His Elementor admin screen had fallen over. He was running an old version of WordPress on end-of-life PHP with a stack of outdated plugins, and something in that mix finally snapped. He offered to pay for my time if it turned out not to be a hosting fault.

It took about 35 minutes to find the culprit and put it right, and I did not charge him. But one detail earlier in the thread stuck with me. He had taken a backup, using a popular plugin, in a panic after the site broke. After. The copy he had just made was a photograph of a broken site. If we had leaned on it, we would have handed him straight back the problem he was trying to escape.

That is the gap "daily backups included" hides. A backup is a photograph of your site at a moment in time. If the only photograph you have was taken after the damage, it is a photograph of the damage. Timeline Backups exist so there is always an earlier, healthy day to reach for, and once I had his site working again I switched his on so the next scare simply cannot land the same way.

We wrote the full story up as a guide: your WordPress backup isn't a backup until you've restored it.

35 min To Fix, Not Restore
£0 Charged
30 days Restore Points Switched On
7 days A Week We Help

Mark McNeece By Mark McNeece, Founder of 365i. Last reviewed 12 July 2026.

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5.0 from 72 reviews
Chris Reynolds
3 months ago

I needed to move my domain from the current provider to a new one with excellent service and superb customer focus - especially as I'm pretty hopeless with the web management side of IT! I found the company that gave me all of that and more in 365i. Absolutely brilliant service and help right from the start - in fact even before the start because Mark helped me sort the whole process out before I'd signed up. Can't beat that. Recommended. 7 stars,11/10. Thanks again Mark for all your help (and patience)!

Denvah Eden
5 years ago

Mark was absolutely amazing from the get go. Very professional and went above and beyond what was expected. I wish there was a 6 star option! His responses are as quick as his servers! Top man highly recommended. Thank you, Denvah at Full Tank Camper Van Hire

Allan Moores
5 years ago

Wow! My website colouredglass.co.uk was running very slow with a previous hosting company, I signed up in minutes at 365i.co.uk Not only is my website super fast and loading in less than 3 seconds from 11 seconds, I am saving £23.81 per Month!!! - Keep up the good work Team365i

Partho Sarkar
5 years ago

Mark is very helpful and puts a lot of effort in his work. Highly recommended.

Sonia Owen
5 years ago

365i - What a great company to deal with. Friendly, professional, Knowledgeable and speedy service. The exceptional service from 365i has been crucial to my business and I highly recommend their services.

Durga Gandhi
2 weeks ago

I would give 10 stars if I could. I signed up to 365i as I wanted to move away from WIX, and this seemed like a reliable and cost effective way to do it. What I didn't appreciate, was how much work goes into the back end of making a website. I am a total newbie, I have never had to make a website from scratch before, and I made all of the errors along the way. Mark noticed I made an error when moving my domain name, and proactively sent me a message tellingme what I needed to do. I then managed to do something wrong so my client emails were no longer coming through to me, and at the same time, had made a mistake on workdpress which blocked me from signing in. Advice on the internet was complicated or said I had to start again. I opened a ticket, and Mark fixed it within a few minutes. He also explained a few things I needed to update (that I never, ever would have known), and did those for me too. I am so pleased I chose such a helpful and responsive web hosting platform. I cannot recommend them enough.

Response from 365i

Thank you so much Durga for such a detailed review. It's an absolute pleasure being able to help you, and all our customers. We really enjoy being able to help any way we can.

Johnny SP
5 years ago

Awesome hosting service, customer support second to none with dedicated UK based team, highly recommend to agency and business owners

Response from 365i

Thanks Johnny! Great to have you with us!

Ihab Salha
5 years ago

Seriously I should have listened to Mark from the moment he approached me to migrate to 365i, very professional hosting with state of the art control panel that automatically optimises almost every aspect of your website for faster loading.

FAQ

Frequently Asked Questions

9 common questions answered

Yes, on every plan. Every 365i package gets daily Timeline Backups of its website files and databases, with 30 days of separate restore points. There is no backup plugin to install and nothing to configure, it runs automatically at the platform level. From the Premium plan up you also get the controls, so you can restore in one click and take your own snapshot whenever you like. On Personal the backups still run, and we do the restore for you if you need one. Business and Agency plans step up to Timeline Backup Pro, which also backs up your email mailboxes and keeps 60 days of database history.

Standard Timeline Backup covers your website files and databases with daily snapshots, 30-day retention, and one-click file and database restore. It is included from the Premium plan up. Worth being clear about what the plan buys you: the daily backups themselves run on every package, and what Premium adds is the ability to restore and take snapshots yourself, whenever you want. Timeline Backup Pro, standard on our Business and Agency plans, adds everything in the standard tier plus daily mailbox backups, database retention extended to 60 days, and the ability to restore a single mailbox to a temporary address before syncing it back.

Thirty. Timeline Backups keep a separate daily snapshot for each of the last 30 days, so you can roll back to any of them rather than being stuck with a single copy that is overwritten each night. That matters because problems often go unnoticed for several days, and you want to reach back to before the fault appeared. On Business and Agency plans, database history extends to 60 days.

Yes, from the Premium plan up. As well as the automatic daily snapshots, you can take a manual snapshot of your files or databases at any time, in one click. It is a good habit right before a risky plugin update, a theme change, or any big edit: create your own restore point first, then if anything goes wrong you can roll straight back to the moment before you started. On Personal the daily snapshots still run, but taking one on demand needs Timeline Backups adding to the plan.

Both. A WordPress site needs its files (theme, plugins, uploads) and its database (posts, pages, products, settings) to fully restore, and Timeline Backups snapshot both daily. You can restore them independently too, so you can roll back just the database after a bad import without touching your files, or the other way round.

Yes. Any staging copy you create with 1-click Staging is backed up on the same daily schedule as your live site, so your test environment has the same 30-day safety net. Restoring your live site stays simple: pick a restore point, choose a single file, the database, or the whole site, and confirm. Every restore is logged with a date and status, and any snapshot known to contain malware signatures is flagged so you never roll back into a known infection. If it ever feels daunting, our team will do the restore with you, 7 days a week.

Not for day-to-day protection. Because Timeline Backups run below WordPress at the infrastructure layer, they keep working even if a bad update stops the site loading, which is exactly when a plugin running inside WordPress might fail. A backup plugin is still useful for one thing: keeping an independent off-site copy in your own cloud storage, which covers the off-site part of the 3-2-1 backup rule.

You do not have to do it alone. One-click restore is simple by design, but if it feels daunting we will do it with you through our free 1-to-1 WordPress assistance, 7 days a week. A recovery that would worry you is a routine job for us.

Usually not. A backup taken after the damage is a copy of the broken site, so restoring it just brings the problem straight back. This is exactly why 30 days of daily restore points matter: you can step back to the last good version from before the fault appeared, rather than relying on a panicked, post-break copy.

Never lose a website again

Every 365i WordPress plan includes daily Timeline Backups, 30 days of restore points, one-click restore, and 1-to-1 help if you need it. Business and Agency add mailbox backups and 60-day database history.

Get WordPress Hosting Read the backups guide