Acceptable Use Policy

This Acceptable Use Policy governs the use of all services provided by 365i. By using our services, you accept and agree to comply with all policies set out below. This policy supplements our Terms and Conditions. 365i may modify this policy at any time without notice.

365i is a trading style of BSolve IT Limited, registered in England and Wales under company number 04607330. Registered office: 5 Epping Close, Barton Seagrave, Kettering, Northamptonshire, NN15 6TR.

Resource Usage

Shared Hosting Services

Shared hosting services provide web space on servers enabling you to upload pages and files for website publishing.

Storage Allowances

“Unlimited” server space and bandwidth are provided for normal, non-file-distribution web usage. For websites whose primary purpose is video, audio, or file downloads, a fair-use bandwidth limit of 250 gigabytes per calendar month applies, in line with the equivalent limit on our underlying platform partner. Standard, non-file-distribution usage is unaffected by this limit.

Prohibited Activities on Shared Hosting

The shared hosting platform is built on autoscaling cloud infrastructure with no fixed CPU, memory, or process limits per account. We do not throttle accounts that get busy. We do reserve the right to intervene where an account is being used in a way that is materially harmful to platform stability or to other customers (for example: a runaway script in a tight infinite loop, an unintended denial-of-service amplifier, or activity that the platform classifies as abusive). The following specific activities are not permitted on shared hosting services:

• Running stand-alone, unattended server-side processes or daemons (including IRCd)
• Web spiders or indexers
• Internet Relay Chat network interfaces
• BitTorrent applications, trackers, or clients (offsite linking is permitted; hosting is not)
• File-sharing or peer-to-peer activities
• Gaming servers
• Scheduled tasks configured outside the hosting control panel
• Giving away web space under your domain (including free reseller websites)
• Operating proxy websites or services
• Using hosting as remote file storage for external websites
• Operating self-hosted file sync or cloud storage services (such as ownCloud, Pydio, or SparkleShare)

Backup Restrictions

All files uploaded must be web-visible and accessible unless required for website operation. Non-web-visible files may be deleted without notice.

Search Engine Optimisation

All website pages are accessible to search engines unless action is taken to prevent this. If you optimise your pages for search engines, you must comply with the guidelines published by Google, Bing, Yahoo, and other major search engines.

Database Limits

MySQL databases are limited to 1,024 megabytes. You will be notified upon reaching this limit.

Reseller Account Deletion

Resold hosting accounts that have been deactivated for 50 or more consecutive days will be automatically deleted.

Prohibited Uses

Our services may only be used for lawful purposes. You must not use our services to:

• Breach any local, national, or international law or regulation
• Engage in any unlawful or fraudulent activity
• Harm or attempt to harm minors in any way
• Upload or use material that does not comply with our content standards (below)
• Transmit unsolicited or unauthorised advertising, promotional material, or spam
• Transmit data containing viruses, trojans, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful or malicious code

Content Standards

These standards apply to all material hosted through our services and any associated interactive services. You must comply with the spirit of these standards as well as the letter. Material must:

• Be accurate where it states facts
• Be genuinely held where it states opinions
• Comply with applicable law in the United Kingdom and in any country from which it is posted

Material must not:

• Contain defamatory content
• Contain obscene, offensive, hateful, or inflammatory material
• Contain pornographic material
• Promote violence
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
• Infringe any copyright, database right, or trade mark of any other person
• Be likely to deceive any person
• Breach any legal duty owed to a third party
• Promote any illegal activity
• Threaten, abuse, or invade another’s privacy, or cause annoyance, inconvenience, or needless anxiety
• Harass, upset, embarrass, alarm, or annoy any other person
• Impersonate any person or misrepresent your identity or affiliation with any person
• Give the impression it emanates from 365i if this is not the case
• Advocate, promote, or assist any unlawful act

Zero Tolerance Spam Policy

365i maintains a zero tolerance policy for unsolicited email, bulk emailing, and spam. Accounts found to be sending spam may be terminated with or without notice.

Websites advertised through spam cannot be hosted on our services. This applies to spam sent by any means, including fax, telephone, postal mail, email, instant messaging, or newsgroups. Accounts that result in our IP space being blacklisted are subject to immediate suspension or termination.

365i reserves the right to require changes to, or to disable, any website, account, database, or component that does not comply with this policy.

365i may charge account holders for clean-up fees associated with unsolicited email and any costs incurred in having IP addresses removed from blacklists.

Reselling

Unless you have purchased a specific reseller product, you must not resell or offer hosting services to third parties. You must not:

• Access without authority, interfere with, damage, or disrupt our hosting services, equipment, networks, or software
• Access without authority, interfere with, damage, or disrupt any third-party equipment, networks, or software connected to our services
• Neglect housekeeping of reseller services, you must delete unused files and services
• Maintain deactivated resold hosting accounts for 50 or more consecutive days (automatic deletion applies)

Suspension and Termination

365i determines, at its discretion, whether a breach of this policy has occurred. A breach of this policy constitutes a material breach of our Terms and Conditions. Actions we may take include:

• Immediate, temporary, or permanent withdrawal of your right to use our services
• Removal of material from our servers
• Issuing a warning
• Legal proceedings for reimbursement of costs (including administrative and legal costs on an indemnity basis)
• Further legal action as appropriate
• Disclosure of information to law enforcement authorities as reasonably necessary

Changes to This Policy

365i may revise this Acceptable Use Policy at any time by updating this page. You should check this page periodically to ensure you are aware of any changes, as they are legally binding.